Archives for June 2009

The Apple Genius Bar Rocks!

Customer service has been a big part of my background. I always strived to deliver exceptional service, especially while I was helping to grow two family businesses with my parents, siblings, my spouse and others. We lived and thrived by the outstanding service we provided to our clients, and built long-term high-quality relationships because of […]

The power of words

Word cloud created by Wordle The awesome power of the handwritten word seems to be in direct contradiction with its often plain and homespun appearance. It can reach deep into our hearts to bring forth joy, laughter, hope and love. A wrinkled, grubby scrap of paper, inscribed with our child’s first handwritten words fills our […]

A canary in a coal mine

  For those happy campers who may not have an historical knowledge of mining, here is just a bit of background. Early on, caged canaries were taken down into the coal mines as air quality monitors. If the birds died, the miners knew that they had to get out immediately, as their air supply had […]

One for the girls

Normally, I am not a person who forwards many emails. Who has time, with all the responding required to those requests for assistance from deposed dignitaries from third world countries who are prepared to send you millions of dollars? However, this one made me smile–even though there is no promise of riches within. I hope […]

Somewhere over the train wreck

When I was a youngster, my dad played the guitar and banjo, and was sometimes joined by a friend who played as well. I always enjoyed listening to them, and was inspired enough to pick up the guitar. Occasionally, when I was a bit older, I would even sing out at public venues with a […]

A leap of faith

Do you remember the scene in the movie, “Indiana Jones and the Last Crusade” in which Indy had to locate and retrieve the Holy Grail in order to heal his father? At one point, our hero was running through a tunnel, and he came to a sudden halt as his path opened out onto the […]

In loving memory

A few weeks ago, I spent a day with my youngest daughter, and we drove up to my grandparents’ home in Northern Vermont. It was not a traditional visit, as my grandmother passed away just before this past Christmas, and my grandfather now resides in a nursing home. We visited the empty house this time-home to […]

Memorial bookmark (back)

A new day dawns

It’s funny where we end up in life. Very often, we find ourselves in places or doing things, for better or worse, that we never imagined when we were younger. How about when you had your first baby, and you had to face the most disgusting diaper ever? Remember those sometimes endless nights of being […]

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